Wellsbourne Healthcare Community Interest Company

Your local GP surgery in East Brighton

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November Appointment Information

This means that in November, we saw or spoke to more patients than we did in October and offered 10% more face to face appointments. We also had three hours less wasted appointment time than last month and we hope this is the beginning of a trend!

In addition to all the work our clinicians did, the rest of the team were busy:

  • Receptionists answered an average of 1700 calls per week and missed an average of one call per day.
  • Administrators processed 2493 incoming letters.
  • Secretaries sent 2067 outgoing letters.
  • Pharmacy team processed 2316 prescription requests.